Early-stage technology services company, India · Technology Services · M Series
A technology services rebuild, from the foundations up
- 1 qtr — Delivery recovery
- 100% — Client retention
- 5 — New client wins
Context
A young technology services company arrived at RenB at one of the hardest points a services business can face: operations stalled, key client relationships strained, and the team's confidence drained.
The mandate was blunt — rebuild the company's ability to deliver, and do it quickly.
Problem
Delivery had become reactive: commitments were made before capacity was understood, and there was no structure connecting what was sold to what could be shipped. Cash flow followed the same pattern. Every recovery plan lived in the founder's head.
Approach
RenB installed a minimum operating structure first — a delivery pipeline with visible stages, a weekly commitment review, and a single set of numbers reviewed with the whole team. From there, the transformation widened: role clarity for the core team, a pricing reset on new work, and structured client communication that rebuilt trust one delivered milestone at a time.
Outcome
Operations stabilised within the first quarter, and the rebuild held. New client wins followed on the strength of a delivery record that had become worth talking about.
“He helped us to raise back like a phoenix bird from ashes. Every company must need an experienced man of excellence like him in top management to take it to the larger level.”